Hello guys,
One of my users which most of his work done on Excel, complained a lot about files get corrupted randomly.
Regularly, he runs 3 files in parallel, but when he do a simple copy of rows the excel crashes.
Another random issue is that when he tries to open a file and he gets "Can't find project or library" and when he click "OK" the Excel hangs.
The 3rd issue which we can think about is that Excel crashes randomly without any special pattern.
Important to say that the files are not simple and all contain formulas.
I've asked if there are Macro and the user says no, but I would be happy if you could help me verify it.
All his files created on Excel 2010, in a Windows 7 x64 environment.
His laptop is a Dell Vostro 3560 with a 6 Gigs ram, and an I5 CPU.
Things I've already tried:
A clean installation on a SSD drive, without installing an Antivirus.
Upgrading to Office 2013.
Memtest for all night long came clean.
Read every forum post available on Google. :)
Please help me investigating it.
The only thing I can come up with is a driver conflict, but all driver are up to date.
Thanks in advance.
Noam Bason,
IT manager.