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Problem with open Excel files on Mac and Windows

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When we use an Excel document on a Mac, running Office for Mac 2011, there are no issues. We can edit and save the document which all works fine. On a Windows 7 machine, running Office Professional 2013, the same is true. 

However, when we open an Excel document on a Mac, then a different user opens the same document on his PC, they receive a message the file is in use by another user. They chose the option Read-Only, however, then the Mac user is unable to save the document. They receive an error that the document is in use, even though the PC users chose 'Read-Only'. 

All devices are running in a Server 2012 domain, opening the files from a SMB share.

Please help!


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