I have a user who has protected worksheets on the shared drive. She would always in the past need to just enter in the password once and it will open. Then one day it started asking for two passwords. These are files she created on shared drives. It was created in Excel 2010 and all of her spreadsheets prompt twice.
I had her move it to somewhere locally and it then only prompted once for a password. Removed password and re-added it, same thing, still prompting twice on shared drive. Tried changing from .xls to .xlsx format, same thing. No one else seems to be having this issue, it's just with her on her computer. She believes that there was a prompt that came up which she didn't realize and pressed OK and now this has happened.
Not sure what to do at this point, can't find anything either regarding this. Could it be a trust center setting?
Thanks