I am doing a CSV export/import from one product to another and am using Excel to tranfer the columns containing the values. Unfortunatly the values must change due to application requirements so I am trying to figure out the best, fastest way to convert values from the old to the new.
Here is a small example of the columns and the new values. Note that multiple old values can map to a single new value:
| Old Values | New Values |
| UP-KnowledgeLink | Knowledge Link |
| UP-APM Billing | Billing |
| UP-Break Fix - PMC | PMC |
| UP-BREAK FIX HUP-West | PMC |
| UP-Service Desk | Service Desk |
| UP-EPIC | Epic |
| UP-Med Dec Support | Corp IS |
| UP-Operations Center | Corp IS |
| UP-SCM | Corp IS |
| UP-Security | Security |