We have just started to deploy Office 2013 64-bit onto Windows 7 64-bit. I have had a number of users say that they are now getting a "General Mail failure, Quit Miccrosoft Excel, restart the mail system, and try again". I have read all of the discussions about this from earlier versions and they all say that there is or has been an earlier version of Outlook running or installed on the computer. I have a computers with a fresh install of Windows 7 64-bit, and a fresh install of Office 2013 64-bit (no previous versions ever installed on computer) and my user is getting this error.
I have tried all of the suggestions in for the previous versions of Office to fix this issue with no success. I would appreciate any suggestions or help.