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Cannot Minimize Excel Window

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I am in my company's IT department and have one of the strangest Excel issues. Not sure if I should post it here or on the Microsoft Community Answers forum.

I know this is going to sound like user error but I promise you it isn't. I have a user running Windows XP SP3 with Office Pro Plus 2010. When she's in Excel and has the window maximized, she'll click the excel window in the task bar to minimize it just like you would any other application. However, when she clicks it, it restores down like if you hit the restore button in between close and minimize. When its in the restore window, if she clicks the excel program in the task bar, nothing happens.

So basically, every program minimizes and restores when you click it in the task bar except for excel. When maximized, Excel restores down instead of minimizing. When its in restore down window, clicking excel in the taskbar does nothing.

This is difficult to explain so if I need to reword it or include screenshots to better explain please let me know.

Thanks in advanced,
Rich A.


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