Hello,
I am helping a customer that has a strange problem in Excel. Ill explain it by taking you through some steps.
- User opens Excel and creates a new file not based on any templates, just a standard new workbook.
- By using the standard theme (she is not changing themes) the user then changes the fill color of a cell. She picks a color from the theme colors section, but NOT from the top row. For example a light gray color from the leftmost column of colors.
- She saves the file in the standard file format (Excel Workbook (*.xlsx).
- She closes and reopens the file.
- Now the fill color of the cell has changed, and when checking what color it has changed to it is the color on the top row of that color column in the theme. In the above example of light grey it would open as white.
We have not tested on all machines in the user environment, but everything points to that all users in that company is facing the same issues. So it seems to be an environmental thing as its unlikely that many users simultaniously are facing installation problems or the like.
Any ideas?
/Leyan