Hi All,
I have users with a Windows XP client running Office 2003 with the 2007 compatibility pack installed. The printer is an HP OfficeJet 6500 709a. The user has not experienced any problems printing in the past, and can still print everything except this one Excel Workbook. It is a 2010 workbook, I have even tried converting the workbook to a 2003 workbook, and I still get the same error.
The error is
Your file could not be printed due to an error on HP OfficeJet 6500 709a on Ne03:. There are several possible reasons:
There may not be enough memory available. Try closing files and programs you aren't using.
If you use a network for printing, there may be a problem with the network connection or the printer driver.
There may be loose cables or a bad connection between your computer and printer.
For more information about troubleshooting printing problems, click Help.
Like I said the client can print other spread sheets and I can print the workbook from other workstations.
Any advice would be appreciated.
Thank you in advance.
A user needs the admin password like nitro glycerine needs a good shake.