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shared folder with .xls file

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One department in my company has access to shared folder with .xls file in it. Everyone in this department has full rights to this folder but today they are experiencing weird problem - most of them see all sheets in .xls file but chief of that department can not see one sheet in .xls file. I gave me full rights on this folder to test this and I also could not see that sheet. What is going on here?

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