I have reviewed similar questions on this topic, but I dont see an answer to any of them, and I have had a similar problem since early 2013, and even though I am fully patched, the problem is still occurring.
When using excel 2013, if I open up a pivot table and try to change an existing filter...once i click on the arrow and attempt to drill down to get a list of filter options, the system comes back with the following dialogue: Operation cancelled y user. The only option is to hit OK.
As a result, I keep a copy of excel 2010 on my computer so that if i need to change a pre-existing filter i can go in and edit using this version of the software. Obviously, not ideal. This problem is repeatable on other computers running excel 2013 such that as a result we will not install excel 2013 through out our company, as this would make working with pivot tables and company databases useless.