Hello,
We have recently upgraded all of our PCs to Office 2010.
The problem we are having is this:
We have a networked file server (not windows based). There is one excel spreadsheet that is shared between 4 or 5 people in the office. It is not configured for sharing- they work side by side and if someone has the file open they are notified and just tell the person to close the file.
However, this morning one person tried to open the file and was told it is locked by "other user." There is no such user in our organization, and we have checked to make sure no one has the file open.
I've waited for the 10 min lockout to lapse (actually have waited several hours). We still get the same error. We can't delete the file or do anything with it like this. What can I do to resolve this?
Thanks in advance