We have many Excel documents that the entire department uses and is saved on a Shared Drive. (We do not have the doucments set up as shared documents, we tried this to resolve the issue and it didn't make any difference.) We share 4 MFPs for the whole floor (which is not just our department). We have set our printer preferences to print as a Locked Job. The issue is with Excel documents printing as a locked job but to a different user that has access to the document. No issues with printing from other programs. We have found a work around with going into Printer Preferences when printing the document (not our default printer settings) and changing the Details of the locked print job. This adds extra steps (time) each time we need to print from Excel.
Any solutions?