Excel crashes randomly when a user is switching between open spreadsheets. No events recorded in logs apart from in the Microsoft office sessions log. Error and environment details below. I also noticed that similar errors are being recorded for Outlook and Excel as well in the Office sessions log. When this particular error is received the user told me that the spreadsheet was duplicated on the taskbar.
Event ID 7003 In the Microsoft Office Sessions Log.
ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6425.1000. This session was terminated unexpectedly.
- System
- Provider
[ Name] Microsoft Office 12 Sessions
- EventID 7003
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2013-05-10T09:38:28.000000000Z
EventRecordID 26951
Channel OSession
Security
- EventData
1
Microsoft Office Excel
12.0.6665.5003
12.0.6425.1000
Server 2008 R2
Remote Desktop Service Installed.
As well as Desktop experience
Version of RDP is 7.1 (6.1.7601.)
Microsoft Office 2007 SP2
Client connecting is using a dell FX170 (thin client) with WES7