Hi
A user I support has an issue whereby Excel 2010 freezes when they are trying to copy and paste data within a particular spreadsheet. This issue is the same whether the file is opened from a network location or locally, the file doesn't seem particularly large - only 290KB. To troubleshoot this I have so far tried:
Asking the user to save a new copy of the file, and then recreate the file from scratch.
Reinstalling Office 2010 Std.
Recreating the user's local profile on the PC.
I copied the file to my own PC and found that while I could Insert data as much as I liked, I had the same problem copying and pasting data within the file. Excel froze & eventually Windows prompted me to close or restart Excel. On restart it launched a repaired copy of the file, in this repaired file the copy and paste issue seems to have disappeared.
I'm not sure whether the issue is truly resolved in this repaired file. When I saved it Windows saved an xml file to say that "One or more invalid conditional formats have been removed." I'm not sure what to make of this, can you advise?
Thanks
Alex