I am in my company's IT department and have a strange Excel issue.User is a standard user in a domain.She tried to use filter in excel 2010. when she clicked the filter button, the filter criteria appeared about 5 seconds and disappeared.All excel documents which use the function have the issue.
The action has done:
1. Repair the excel, restart the PC. It works fine about 30 mins, then the problem happened again.
2. Reinstall excel, restart the PC. The problem not resolving.
3. Run as domain administrator, the problem also happened.
4. Reconfigure user's profile. It works fine a little time, then the problem happened again.
What caused the problem? How to resolve it?
Thank you